Terms & Conditions segi44 — A Complete Platform Guide for Members in Malaysia

Welcome to segi44. These Terms & Conditions constitute a legally binding agreement between you ("Member") and segi44 ("Platform", "we", "us"). By accessing, registering for or using any part of the segi44 platform, you automatically agree to be bound by all terms set out in this document.

If you do not agree with any part of these Terms & Conditions, please stop using the segi44 platform immediately. Continued use of the platform after any amendments to these terms are published will be considered acceptance of the revised terms.

The segi44 platform is available only to individuals who meet all of the following eligibility criteria:

• Be at least 18 years of age at the time of registration
• Must be residing in or physically present in Malaysia when using the service
• Have the legal capacity to enter into a binding agreement
• Not prohibited by any court or statutory body from using online betting services
• Not using this platform on behalf of any third party

Absolute Prohibitions

• Individuals under the age of 18 are strictly prohibited from using the segi44 platform under any circumstances
• segi44 employees and their immediate family members are not permitted to use this platform's services
• Individuals who have applied for self-exclusion from any betting platform are not permitted to register a new account

Segi44 reserves the right to request proof of age and identity at any time. Failure to provide the requested documents within the specified timeframe may result in the account being frozen until verification is complete.

Each individual is permitted to register and maintain only one account on segi44. This is a non-negotiable policy. Duplicate accounts — whether under the same name, the same phone number, the same IP address, or the same payment method — will be closed without prior notice and the entire account balance may be frozen.

Member Responsibilities Upon Registration

• Providing accurate, complete, and current information during registration
• Using the full name as it appears on your official Malaysian identification document
• Registering an active Malaysian phone number that belongs to you
• Keep your account information up to date whenever changes occur

Identity Verification (KYC)

Segi44 may require identity verification (Know Your Customer / KYC) before processing withdrawals or when account activity triggers a security review. Documents typically required include a copy of a valid Malaysian identity card (MyKad) or passport.

Segi44 accepts deposits via approved Malaysian payment methods only. All transactions are processed in Malaysian Ringgit (RM) and no other currency is accepted or processed by the platform.

Accepted Deposit Methods

• Touch 'n Go eWallet — instant deposit
• GrabPay — instant deposit
• Boost — instant deposit
• ShopeePay — instant deposit
• DuitNow — instant deposit
• FPX (Maybank2u, CIMB Clicks, and other Malaysian banks) — 1 to 3 minutes

Deposit Limits & Policy

• Minimum deposit: RM10 per transaction
• Maximum daily deposit limits depend on the limits set by your chosen payment method
• All deposits must come from an account or eWallet registered in the member's own name — third-party deposits are not accepted

Segi44 is committed to processing all valid withdrawals promptly. Withdrawals to verified accounts or eWallets are processed in under 10 minutes — 24 hours a day, 7 days a week, including Malaysian public holidays.

Withdrawal Terms

• Minimum withdrawal: RM50 per transaction
• The account must have completed KYC verification at the basic level or above
• Withdrawals must be made to the same payment method used for the original deposit
• Any active bonus with an outstanding wagering requirement must be completed before a withdrawal can be processed

Reasons Your Withdrawal May Be Delayed

• KYC verification is incomplete or the documents submitted are insufficient
• Account is currently under a security review or suspicious activity investigation
• There are bonus requirements that have not yet been met
• The bank account or eWallet details provided do not match the information on record at registration

Segi44 does not charge any processing fees for standard withdrawals. All winnings paid out to members are in Malaysian Ringgit (RM) and credited directly to the chosen payment method.

Segi44 offers a variety of bonuses and promotions from time to time to reward our loyal members. All bonuses are subject to wagering requirements that are clearly stated at the time of the offer — no hidden conditions.

General Bonus Terms

• Each bonus may only be claimed once unless otherwise stated
• Bonuses are non-transferable between accounts
• The bonus validity period is 30 days from the date of crediting unless otherwise stated
• segi44 reserves the right to void any bonus suspected of being obtained through fraud or system abuse
• Wagering requirements (e.g. 5x, 10x) refer to the total amount that must be wagered before a bonus can be converted into withdrawable cash

Types of Bonuses Offered

• Welcome Bonus — for new members making their first deposit
• Reload Bonus — available to existing members on subsequent deposits
• Weekly Cashback — available to VIP members based on net losses over a 7-day period
• Sports Rebate — calculated based on total wagers placed on eligible sports markets
• Freeroll Poker — free tourney tickets for members who meet the activity requirements

All games and betting markets on segi44 are subject to specific rules available in their respective sections. The following general terms apply to all games and betting across the platform:

• The outcome of all games is final once a round / hand / match has concluded
• Any technical disruption affecting game outcomes will be investigated and resolved by the segi44 technical team based on system records
• Bets placed on closed or void markets will be cancelled and stakes returned
• segi44 reserves the right to restrict or suspend betting on any market or event without providing a reason
• segi44 reserves the right to void bets placed at clearly mispriced odds resulting from a technical error

Specialty Games

For detailed rules on each game category, please refer to the dedicated pages below: Poker, Blackjack, Match Odds, Lottery and Virtual Sports.

Members are fully responsible for maintaining the security of their account login credentials. segi44 implements comprehensive technical security measures to protect your account; however, the responsibility for keeping your password confidential rests with the member.

• Never share your segi44 account password with anyone — including segi44 staff, who will never ask for your password
• Use a strong, unique password that is not shared with any other account
• Log out of your account after every session, especially when using a shared device
• Report any suspicious activity or unauthorised access to segi44 support immediately

Segi44 uses 256-bit SSL encryption to protect all communications between your browser and our servers. Our fraud detection system runs continuously to identify and block unauthorised access attempts before any damage occurs.

Members may close their account at any time by contacting segi44 customer support. Any remaining balance (excluding bonuses that have not met the wagering requirements) will be processed for withdrawal once the closure request has been received and verified.

Grounds for segi44 to Suspend or Close an Account

• Violation of any part of these Terms & Conditions
• Indication that a member is under 18 years of age
• Registering with false information or a stolen identity
• Use of duplicate or multiple accounts
• Fraudulent activity, money laundering or collusion
• Use of bot software or automation tools
• Abusive or threatening behaviour towards staff or other members

In cases of suspension pending investigation, segi44 will notify the member within a reasonable timeframe and provide an opportunity to submit an explanation before a final decision is made.

Segi44 takes all forms of fraud, system abuse, and unethical behaviour that undermine the enjoyment and fairness of other players seriously. The following actions are strictly prohibited and may result in permanent account closure and forfeiture of all balances and winnings:

• Use of bot software, automation tools or any method that automates in-game decisions
• Collusion — working with other players to the detriment of a third party in poker or live table games
• Money laundering — using the segi44 platform to process funds from illegal sources
• Bonus abuse — creating multiple accounts or using improper methods to claim bonuses repeatedly
• Systematically exploiting obvious odds errors for unfair gain
• Attempting to hack, disrupt or compromise the technical infrastructure of the segi44 platform

Segi44 believes that betting should be a source of entertainment, not stress or financial hardship. We provide a range of tools to help members stay in control of their betting activity:

• Deposit Limit — Set daily or monthly deposit limits from your account settings. Limits take effect immediately and cannot be increased within 24 hours of being changed
• Account Pause — Restrict access to your account for 1 day to 6 months without affecting your balance. Useful when you need a temporary break
• Self-Exclusion — For more serious cases, you may apply for permanent self-exclusion through customer support. This request takes effect within 24 hours and cannot be reversed
• Reality Check — Play-time notification options that remind you how long your current gaming session has been running

For more information on responsible gambling and available support resources, please visit our Responsible Gaming us. If you need immediate assistance, please contact our customer support team, available 24/7.

All content on the segi44 platform — including but not limited to interface design, logos, graphics, text, animations, software code, and brand names — is the intellectual property of segi44 or our licensors. All rights reserved.

• Members are not permitted to reproduce, republish, distribute or modify any segi44 content without prior written consent
• The "segi44" brand name and our logo may not be used in any context without authorisation
• Taking screenshots or recording video for commercial purposes or public distribution is strictly prohibited

Personal, non-commercial use for private purposes only may be permitted within reasonable limits. If you are unsure, please contact us first.

The segi44 platform is provided "as is" with best-effort availability on a reasonable endeavours basis. While we strive to maintain 99.9% uptime, there are circumstances beyond our control that may affect the service.

• segi44 is not liable for losses arising from unavoidable technical disruptions such as DDoS attacks, third-party infrastructure outages, or natural disasters
• segi44 is not liable for any betting losses incurred by members — sports betting and casino games inherently carry the risk of financial loss
• Completed game results will not be voided unless there is clear evidence of a technical error that can be verified by our system

Segi44 reserves the right to modify these Terms & Conditions at any time. Members will be notified of any significant amendments via in-platform notifications or email at least 7 days before they take effect, except in emergencies requiring immediate changes.

The "Updated" date at the top of this document will be revised whenever an amendment is made. Continued use of the segi44 platform after the effective date of any amendment constitutes acceptance of the revised terms. If you do not agree with the changes made, please discontinue use of the platform and contact us to close your account.

If you have any questions regarding these Terms & Conditions, or wish to submit a complaint relating to the segi44 platform, the following channels are available:

• 24/7 Live Chat — The fastest method, accessible directly within the platform. Average response time under 5 minutes
• Email — support@segi44.site. Suitable for complaints that require documentation or written evidence

All complaints are taken seriously and will be responded to within 24 hours for standard cases. More complex matters such as winnings disputes or KYC issues may take up to 3 business days for full resolution. segi44 is committed to resolving all disputes in a fair and transparent manner.